1. Overview
SquareBoards invests in fraud prevention to protect legitimate competitors, prize pools, and payment partners. This policy describes our approach — not the specific methods we use, which we do not disclose to avoid circumvention.
2. Threats We Address
- Stolen payment instruments and card testing.
- Multi-accounting and bonus or referral abuse.
- Collusion and coordinated contest manipulation.
- Account takeover and credential stuffing.
- Chargeback fraud and friendly fraud.
- Synthetic or fraudulent identity submissions.
3. Prevention Controls
- Stripe Radar and payment risk scoring on transactions.
- Device fingerprinting, velocity limits, and behavioral signals.
- Mandatory SquareWallet™ payout setup for winnings.
- Identity verification for payouts and elevated risk events.
- SquareBank™ ledger reconciliation for every balance mutation.
- Automated holds on suspicious entries before contest lock when appropriate.
4. Investigation Process
- Risk systems or user reports generate a case.
- Analysts review contest history, payment data, and account linkages.
- Affected parties may be asked for documentation.
- Findings are documented with actions taken and appeal rights where applicable.
5. Actions We May Take
- Decline or reverse transactions before contest participation.
- Void entries and refund legitimate competitors when a contest is compromised.
- Freeze SquareWallet™ balances pending investigation.
- Suspend or terminate accounts and ban linked identifiers.
- Cooperate with Stripe, banks, and law enforcement.
6. Reporting Fraud
If you suspect fraud, contact support@squareboards.pro immediately with contest IDs, usernames, and transaction details. Do not confront suspected abusers publicly — let our team investigate.